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Travel insurance guidelines

Below you will find the guidelines of your travel insurance. You do not have to memorize the text, it will be available while filling in the insurance form.

  1. A journey is a trip, possibly abroad, that starts and ends at your home address.
  2. There is a maximum journey limit of 31 days. If you require additional days you must contact us before starting your journey.
  3. Baggage cover: We provide cover for up to a maximum of $2500.
  4. The single article limit is $500.
  5. The valuables limit is $800. Valuables are photographic, audio, computer, video and electrical equipment of any kind (including CDs, Mini Discs, DVDs, TVs, electronic games, MP3 players, iPods, personal digital assistants (PDAs), video and audio tapes), telescopes, binoculars, sunglasses, glasses, spectacles, mobile phones, musical instruments, jewellery, watches, furs, leather goods, animal skins and items made of or containing gold, silver, precious metals or precious or semi-precious stones.
  6. Keep your tickets and luggage tags.
  7. Report any loss to the carriers or police within 24 hours of its discovery.
  8. Take all steps to recover property, which is lost or stolen.
  9. Provide us with a proof of ownership for the items you are claiming for to substantiate your claim.
  10. You must take care to look after your personal possessions, in particular your valuables.

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