Study "Improving insurance claim forms"
Real life questions
To learn more about the effect of insurance rejections on customer behaviour, we finally ask you some questions about your experiences in real life with insurance companies. This information will be analyzed anonymously and will only be used for research purposes. This information will not be shared with third parties (including insurance companies).
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How likely is someone else to cheat upon having their insurance claim rejected fairly in real life?
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How likely is someone else to cheat upon having their insurance claim rejected unfairly in real life?
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Have you ever had an insurance claim rejected?
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